WestVets Harassment and Violence Prevention Policy
WestVets Animal Hospital is committed to providing a safe, respectful, and inclusive environment for our clients, team, and community. Harassment and violence have no place in our clinic, and we take proactive steps to prevent and address such behaviour.
Our Commitment
Zero Tolerance for Harassment or Violence: We do not tolerate harassment, intimidation, or violence, whether directed at our staff or animals in our care.
Respectful Interactions: We expect everyone—clients, team members and visitors—to treat each other with kindness, courtesy, and respect.
What Constitutes Harassment and Violence?
Harassment includes any behaviour that causes discomfort, humiliation, or intimidation. It can include offensive comments, unwanted advances, discriminatory remarks, shouting or raising one’s voice, and interrupting or speaking over another person.
Violence includes physical aggression, threats, or any action that puts the safety of others at risk.
Reporting and Addressing Concerns
If you experience or witness harassment or violence in our clinic, we encourage you to:
- Report It: Contact our practice manager immediately by speaking with them directly, calling us at 587-425-6733, or emailing info@westvets.ca.
- Provide Details: Share as much information as possible with our practice manager, including the date, time, and nature of the incident.
All reports will be handled promptly, confidentially, and with care. We are committed to resolving issues fairly and ensuring the safety of everyone involved.
Consequences of Policy Violations
Anyone who engages in harassment or violence may face the following:
- Immediate removal from the premises.
- Termination of client relationships.
- Reporting to relevant authorities, if necessary.
Together for a Safe Environment
We value your trust in us to care for your pets and are committed to fostering an environment where everyone feels safe and respected. Thank you for supporting our efforts to make WestVets a welcoming space for all.
If you have questions or need further information about this policy, please contact us at info@westvets.ca or 587-425-6733. Your safety and well-being are our priority.